Privacy Policy and Term & conditions –
Privacy Policy and Term & conditions –

BitaCars Renter

BitaCars takes pleasure in being completely obvious with our contributors. here is a comprehensive listing of expenses for sure scenarios after you have got created your reservation.


Enjoy hassle-free Cancellations up to 12 hours before the booking begin If the cancellation happens much less than 12 hours from booking begin time, 30% of the booking charge may be charged as the cancellation price. If the cancellation happens publish the booking begin time, then the complete reserving price may be charged as cancellation fee.

Enjoy Unlimited Booking Adjustments

Please attain out to us or use the app in case you would love to modify your booking. We allow limitless unfastened re-schedules and you can pass your booking to whenever in the subsequent 30 days. A small charge is charged if the change is carried out inside the final 24 hours from the booking start time.

Reschedule Earlier Than Start *
Changes previous to 24 hours from booking begin are surely freed from cost! A small fee 10% is charged if the modification is completed within the last 24 hours from the booking start time.

Extension Put Up Start *
For Doorstep Bookings: Extension within 3 hours of Bookings quit time will cause cancellation of Doorstep series. No refunds relevant.

Shortening/Rescheduling Inside Hrs Of Booking Start Or Booking Quit:
Customers will now not be able to trade the booking begin time or shorten the reserving quit time. No refunds might be relevant. despite the fact that clients can every time amplify the booking.

Late Return Fee
Would be charged on the basis of the amount of time for which the user is late. The late penalty will be much low than the normal booking fee.

Pricing Plan Alternate
The pricing plan(free km per hour) Connot be change put the Up-booking introduction. pricing cloud be charged on an hour basic.

Free Kilometres

The free kilometers allocated to the customer may be proportional to the wide variety of hours booked and chosen.

Minimum Duration
The minimum booking duration for which the expenses might be charged is 6 hours.

Fuel Policy

Unfastened fuel is the handiest included in the pricing for fuel bookings. members will only be eligible for compensation of fuel costs upon the submission of a bill containing the quantity of fuel filled, the date on which the fuel became sold, and the value of the fuel. In case of No fuel bookings, the car ought to be again via the Member, upon the finishing touch of the booking, with fuel at the equal degree as at the start of the booking. If the vehicle is again with lesser fuel than the fuel level on the start of the trip then the Refueling penalty could be relevant.

Speed Limit:
The vehicle may be enabled with a velocity governor in compliance with the applicable government regulations, which limits the pace of the vehicle within the city or highway, up to 80 km/h. you can drive 100 km/h on the express way you will additionally be notified through SMS of your registered quantity.

Vehicle Break Down:
The Member will be liable for the costs associated with the repair, healing, and loss of use of any Bitacars car on account of any of the foregoing, up to the modern harm charge, as set forth inside the rate policy/fee timetable (if such charges are because of the fault of the Member or if the fault isn't always without delay hooked up to another individual/ entity, or where any fee is not paid/reimbursed by the insurer of Bitacars vehicle or the insurer of the opposite which the Member is not answerable for the breakdown of the Bitacars vehicle, Bitacars shall refund an amount equal to the fee of the unused hours of such booking. in addition, Bitacars shall not be answerable for any additional prices borne by way of the Member attributable to the breakdown of the Bitacars vehicle.

Returning The Vehicle To The Incorrect Place:
₹5,000 + full hourly rate for use of the car + complete overdue charge until the vehicle is again to the ideal place.

Traffic And Parking Violations:
complete fee of fines + ₹500 in step with 15 days past due in fee.

No Show:
Bookings would stand canceled if after four hours of booking start time the customer still doesn’t display up. No refunds could be relevant.

BitaCars Over Speeding

Over speeding >= one hundred twenty five km/hr ₹2500 (over and above any authority’s fines which could have been levied) Expulsion from Bitacars if over speeding takes place in two bookings Over speeding >= 150 km/hr Expulsion from Bitacars

₹1,000 + applicable harm charges associated with interiors.

Wrong Fuelling:
The member may be answerable for the entire price of damage to the vehicle + miscellaneous prices arising out of the damages.

Recommendation- Bitacars:
Would propose that the member consult the RC documents of the rented vehicle for statistics as to the precise gas kind.

Key Now Not Returned Back
at cease of the reservation ₹ 5000 + substitute fee, if no longer back within 3 days.

Loss Of Documents
need pay 5000 in this condition if returned within 3 days need to pay 2000.

₹ 2000 if a co-motive force has not been brought to the booking earlier than the booking begins time.

Vehicle Damage (Accidental)

Any accidental/accidental harm could be responsible for the damage charges of ₹ 50,000/. For greater. In case of any intentional damage or harm precipitated to the vehicle resulting from the member driving the car, even after the vehicle is broken and desires urgent restore (Examples consist of however are not restricted to.
A. using in water loggings resulting in engine breakdown,
B. riding after underbody damages ensuing in engine break down because of oil drainage,
C. riding at the same time as under the effect of alcohol or other intoxicants,
D. driving with a grab over urgent and many others.
Member might be accountable for the entire fee of restoring publish harm to the vehicle + lack of expected revenue bobbing up out of the damage.

Towing And Impounding
No cost if caused by vehicle failure Full cost if caused by user negligence

Cleaning Required (interiors)

Washing of removable (for foot mats etc) would be charged at ₹300. Interior Washing / Dry-cleaning (for seat covers, and door panels) would be charged at ₹1,000.


Handover pursuant to the authentic booking, extensions, and changes is subject to the availability of the vehicle. Your free KMs are calculated primarily based on the modern scheduled select-up time to the state-of-the-art scheduled drop-off time or to the actual drop-off time whichever is later. All Refunds made shall be through the original account best within 3 working days. we're giving complete refunds of any amount paid by using you as underneath: as a Security deposit and/or, amount falling beneath the unfastened cancellation length and/ or, every other legitimate fees which you are entitled to. In case, you opt for getting the refund amount in the form of Bitacars Coupons, then the amount you are entitled to receive will be considered as settled irrespective of whether the coupon is utilized or not. Bitacars reserves the right to charge a fee for specific pre-defined accessories. Also, a list of penalties can be levied if members violate certain BitaCars community rules.

Please be aware there are 4 cases where there could be exceptions

1.inside the event the member is found to be below the effect of alcohol all through a booking, the member will be held chargeable for one hundred% of the vehicle damage invoice as in keeping with the invoice obtained from the car workshop.
2.The member will be answerable for a hundred% of the complete vehicle damage invoice inside the event that the vehicle workshop and/or insurance agency deem the damage to be consequential in nature (this will be clearly said in the accident document). Consequential damage occurs when the member keeps driving even after an outside vehicle effect, thereby critically undermining the condition of the vehicle.
3.inside the occasion a non-Bitacars member is found to be the one riding at the time of the coincidence, then the member can be held answerable for a hundred% of the vehicle harm invoice as per the bill obtained from the workshop. not with status something to the opposite contained herein, simplest SUV automobiles are accepted for trips to areas having higher altitudes consisting of but no longer constrained to Leh or Ladakh districts in Jammu & Kashmir. Damages caused to the motors besides falling under SUV (Ecosport, Scorpio, XUV, Tata Safari, Toyota Fortuner) class will entice costs via; damages fees of ₹ 20,000 along side repairs price, towing cost, tour price of representatives of Bitacars and different associated charges, if any on real basis.

Client Responsibility

If a Bitacars member is violating the regulation or Bitacars regulations, as example by way of overspeeding or riding drunk, the member will be chargeable for all harm, legal responsibility, and fines and will face legal action.

Client Responsibility For Payment:

Payments by participants will be made with his/her credit score card or debit card. The Member is below an obligation to make sure that the account from which the amounts are to be gathered have sufficient price range or credit to be had to cowl any prices. Member is solely responsible for any associated financial institution or credit card charges or prices. Member may be charged a processing price for a declined credit or debit card price.
Within the occasion the Member defaults on any payments, Bitacars is entitled to rate reminder expenses and default interest according to the provisions of the regulation. Further, Bitacars might also make use of 3rd parties to collect quantities owed to Bitacars by a Member.
With all fees mentioned above, Bitacars reserves the right to restrict a Member from creating a subsequent reservation until all extremely good fees inside the Member's account had been paid in full. in the occasion a rate is incurred, participants will receive an electronic mail bill from Bitacars so as to have specific charge commands.
Collision or some other incident
BitaCars provides complete wrap limitless third-party liability insurance and legal responsibility coverage without the most cap.
If a member is concerned in an accidental/non-consequential incident/accident (which includes however now not restrained to a collision or misuse of the vehicle ) Member will be accountable for a preferred insurance deductible price of up to ₹ 20,000. The Member can be obligated to pay the repair fee as much as ₹ 20000. The price owed will be deducted from the safety deposit, if any. need to the safety deposit not cover the fee (inside the case the Member has gathered overdue go back, extra km, and so forth fees) the balance of the payment owed shall be payable with the aid of the Member one after the other as a further first-rate.
Member could be chargeable for all towing and impounding prices related to a collision.
Member may be responsible for all towing and impounding fees resulting from member failure.
BitaCars may be chargeable for all towing and impounding fees due to vehicle failure.
Member may be responsible for all applicable damages and costs, including the ones in excess of the applicable harm charge, springing up from the Member's failure to comply with the terms of the settlement and/or a violation of the regulation

Tolls:Members are liable for paying all tolls at the time they may be due.

BitaCars vehicles are registered with an All India allow, allowing the Vehicle to go into any State inside.

participants have to pay all inter-state taxes and fees upon entering a neighboring state.
BitaCars shall reimburse the state access fees best within the event when the Member can pay for the duration of three months or extra.
Via becoming a member of Bitacars, the Member concurs to pay Bitacars the fees, costs, expenses, and prices set out in the settlement, which includes in particular and without hassle those set forth in this schedule. the following is not exhaustive and other precise expenses, prices, and expenses can also observe. different relevant charges will be communicated to the Member. Capitalized terms used in this schedule shall have the identical which means assigned to such terms within the settlement.
Bitacars reserves the right to change the phrases of this coverage once in a while and shall deliver observation of such changes to the Member in a timely manner. note to the participants shall be considered given when such note is indicated and handy from the primary web page accessed after the Member log-on to the Bitacars internet site, or by way of e-mail to the Member's electronic mail cope with supplied to Bitacars within the Member's application or most lately provided to Bitacars. Member consents that the amended phrases and situations of this settlement shall be effective and binding the earlier of…
(1) the powerful date indicated in such observation;
(2) on the date published on BitaCars website.